The Small Business Owner's Guide to Complete Control of Their Own Cash Flow
Before you’ve had a chance to drink all of your morning coffee, you’re aware there is a problem. There are two emails from suppliers that have remained open since last night. There is a delivery invoice lying partially under another notebook on your desk. You were certain that you would be able to manage through this week. But when you reviewed your most recent account balance, you recalled a payment due tomorrow and realized that the number displayed by your computer did not accurately reflect your complete position.
In many cases, the beginning of cash-flow issues occurs from a lack of total visibility over cash flow; rather than a major catastrophe, it is usually the result of incomplete information, delayed notifications, and/or too much stored in your mind.
Your Account Balance Does Not Accurately Reflect Your Current Financial Position
Your financial position may appear healthy when reviewing your bank statement. However, there may be outstanding invoices to suppliers that have been approved but have yet to be paid. Clients may have agreed to make timely payments toward services rendered or goods delivered, but these payments may not have yet cleared your accounts. Payroll may be nearing its deadline, allowing you to disregard it as a concern until the next paycheck cycle begins.
Because so many decision-making processes within small businesses operate on a “go” basis, the moment you decide to purchase an item, commit inventory resources to meet demand, approve overtime hours for employees, or agree to repair service for equipment based upon what appears to be sufficient funds in your account, the moment of truth arrives later than anticipated.
In order to develop a viable view of cash (not simply a snapshot), you need to understand what has been committed to pay, what is owed to others, and what may arrive late.
Late Payments Cause Much More Work Than You Can Imagine
When one payment is received late, it does not simply create an additional challenge for the next payment. It disrupts everything else during the remainder of the week. In addition to spending more time searching for email updates regarding outstanding invoices and requesting previous month statements, you will be forced to attempt to recall if something had previously been approved. This constant questioning and going back-and-forth mentally can become extremely taxing in an incredibly non-glamous manner.
Additionally, when payments are processed consistently and not uniformly throughout each week, decision-making also becomes inconsistent. As soon as decisions begin to be made on the fly (reacting vs. planning), regardless of the size of the systems utilized appropriately, it greatly reduces the amount of friction created.
This is why AP automation provides such significant value in a tangible sense. While it is certainly a more efficient method of processing payments, it significantly minimizes the number of times you must pause, research, verify, and second-guess.
Timing Issues Are Caused By Other Factors Beyond Finance
While cash flow is primarily related to finance, it also affects how calm/relaxed your business operates on a daily basis. When you cannot determine what obligations you must fulfill this week, you will be inclined to delay other important decisions. As hiring occurs less frequently, inventory levels will be tighter than they could reasonably be. Maintenance will be delayed. On occasion, you may even choose to deliberately overlook reviewing specific areas because you have reason to believe that the overall picture is far messier than you care to admit.
These delays come with costs…and those costs may not always show up in a spreadsheet; however, they will show themselves in how your business conducts itself on a daily basis.
Having better visibility allows you to gain back one valuable commodity: clean timing. You will now be able to distinguish between what needs immediate attention and what is merely creating unnecessary noise.
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