Most business owners understand that their water systems come with certain legal responsibilities. But when it comes to Legionella, the details often get buried in paperwork or brushed aside as a job for someone else. Still, this is an area where turning a blind eye can carry serious consequences - both for practical safety and legal compliance.
If you manage a building of any kind - whether that's an office, food shop, warehouse, or something even more complex - then here’s what you need to know about Legionella risk assessments
Legionella testing is complicated
Legionella bacteria thrive in certain conditions, with warm, stagnant water being the main culprit. You don’t need a huge facility or an aging plant room to be at risk. A little-used shower, an old calorifier, or even a string of hand basins with irregular use can pose problems over time.
That’s why the law requires a formal Legionella risk assessment in most non-domestic settings. The purpose? To help you understand how your system works, where bacteria might grow, and what steps are needed to manage the risk.
Effective assessments provide advice
The most useful assessments don’t just list technical observations - they make it clear what you need to do next. They help you see where the risk areas are, what to do about them, and how urgent each action is. Ideally, the report should feel more like a roadmap than a textbook.
Some questions a thorough assessment should answer include:
● Where in your system could water stagnate?
● Are temperatures being maintained at safe levels?
● Are you flushing low-use outlets often enough?
If the document you’re given feels vague or overloaded with jargon, it may be worth questioning the provider for further clarification, or even seeking one with stronger industry experience.
You need to act
One of the most common mistakes is treating the risk assessment as a formality. Completing the paperwork is only part of your legal duty. The next step is often more important - actually acting on the findings to make your water system safe.
If the report highlights an issue, say, an infrequently used ‘cold’ water outlet that’s actually found to be around 45 degrees centigrade, you’ll need to take reasonable steps to fix it. That might mean re-routing pipework, insulating tanks, or putting better monitoring in place.
It’s also essential to keep records of what’s been done, and when. In the event of an incident, regulators won’t just ask if you had an assessment, they’ll ask to see what you actually did with it.
Keep on reviewing
If the layout of your building changes, occupancy drops, or you install new equipment, don’t wait for the things to change to prompt a review. Revisit your assessment proactively, before an issue occurs. Often, a few small tweaks to your control measures are enough to keep things on track, but those depend on having an accurate picture of current conditions.
Legionella risk assessment is an incredibly effective way of mitigating water risks, but you need to use it properly. By following the advice outlined above, you should be able to keep your premises safe and legally compliant without too many issues at all.
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