Onboarding has to be more than a checklist. Here’s how to create an onboarding program that balances logistical efficiency with emotional intelligence and builds an environment where employees feel seen, heard, and empowered from the start.

Providing an amazing client experience is the key to setting yourself apart in your industry and getting booked out with your ideal clients. Continue reading to learn what client experience is and why it’s so important for service-based businesses.

Did you know that it’s entirely possible to set boundaries, manage client expectations, and avoid frustration whenever you onboard new clients? Continue reading to find out 8 details to include in your Client Welcome Packet.